Terms of Service
Effective Date: July 26, 2026
These Terms of Service ("Terms") govern your access to and use of the CALORAI mobile application and related services (collectively, the "App") provided by CALORAI ("we," "us," or "our"). By downloading, installing, or using the App you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Eligibility
You must be at least 13 years old (or 16 in the EEA) to use the App. By using the App you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.
2. Account Registration
You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at support@calorai.app if you suspect unauthorised access.
3. License to Use the App
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, solely for your personal, non-commercial purposes. You may not copy, modify, distribute, sell, or reverse-engineer any part of the App.
4. Subscriptions and Payments
- The App may offer free and paid (subscription) tiers. Subscription fees are charged through the Apple App Store or Google Play Store in accordance with their billing policies.
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel your subscription in your App Store or Google Play account settings.
- We do not offer refunds except where required by applicable law or the relevant platform's refund policy.
5. Health Disclaimer
CALORAI provides general wellness and nutrition information for informational purposes only. The App is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting a new diet, exercise programme, or making changes to your health routine. Do not disregard professional medical advice based on information provided by the App.
6. User Content
You retain ownership of content you input into the App (e.g., food logs, notes). By submitting content, you grant us a limited licence to use that content solely to provide and improve the App's features. You are responsible for ensuring your content does not violate any third-party rights or applicable law.
7. Prohibited Conduct
You agree not to:
- Use the App for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorised access to any part of the App or its servers.
- Interfere with or disrupt the integrity or performance of the App.
- Scrape, harvest, or collect data from the App without our written consent.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
8. Intellectual Property
All content, features, and functionality of the App — including but not limited to text, graphics, logos, icons, and software — are owned by CALORAI or its licensors and are protected by intellectual property laws. Nothing in these Terms grants you rights in our intellectual property other than the limited licence in Section 3.
9. Third-Party Services
The App may integrate with or link to third-party services (e.g., Apple Health, Google Health Connect). Those services are governed by their own terms and privacy policies. We are not responsible for the content or practices of third-party services.
10. Disclaimer of Warranties
The App is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, CALORAI and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the App, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or the App will not exceed the amount you paid us in the 12 months preceding the claim, or USD $10, whichever is greater.
12. Indemnification
You agree to indemnify and hold harmless CALORAI and its affiliates from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of your use of the App, your User Content, or your violation of these Terms.
13. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion, with or without notice. You may stop using the App and delete your account at any time. Sections 5, 8, 10, 11, 12, and 14 survive termination.
14. Governing Law and Disputes
These Terms are governed by the laws of the United Arab Emirates (UAE), without regard to conflict of law principles. Any dispute arising from these Terms will be resolved by binding arbitration in Dubai, UAE, except that either party may seek injunctive relief in a court of competent jurisdiction. If you are a consumer in a jurisdiction that does not permit mandatory arbitration, local consumer protection laws may apply.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by updating the effective date above and, where appropriate, by in-app or email notification. Continued use of the App after changes take effect constitutes your acceptance of the updated Terms.